Zia Syed

President, Symworld Platform, Rakuten Symphony

Zia Syed

Speaker Bio

Zia Syed is the President of Symworld Platform Business Group at Rakuten Symphony. He has extensive experience in building distributed cloud and telecom systems. Zia leads the effort to fully integrate the software from Rakuten Symphony acquisitions and from partner companies into the Symworld Platform. His focus is on unlocking the full capabilities of the Symworld Platform to help mobile network operators speed efforts to overcome operational complexity and deliver differentiated services. This includes driving customer confidence in the power of automation at scale.


Before joining Rakuten, he was CTO, 5G Solutions at Dell Technologies. Before Dell, Syed spent nearly a decade at Ericsson with leadership roles including CTO and VP of product engineering, Head of Ericsson Industry Connect, and CTO, Business Innovation 5G and Edge.


He earned a BE, Computer Engineering at NED University of Engineering and Technology, and MSc, Advance Software Engineering at University of York.