Roger works consistently with AT&T’s Mass Markets and Public Affairs division executives and is known around the globe as one of the most respected telecom experts. Over the last decade he has been frequently quoted by the world’s most prestigious media outlets, such as the Wall Street Journal, the New York Times, USA Today, Financial Times, ABC, CBS, NBC, Fox, CNBC, NPR, PBS, and CNN. In the last year alone, he was referenced more than 4,000 times. In addition, Roger’s research has been cited in the FCC’s 8th, 11th, 13th, 14th, and 15th Annual Mobile Wireless Competition Reports to Congress. In 2012, his research was cited by the Executive Office of the President’s Council of Economic Advisers in its The Economic Benefits of New Spectrum for Wireless Broadband report. Roger also is a regular contributor to CNET and Fierce Wireless, where he writes about customer and industry trends in the connected world.
Roger’s main focus is the competitive telecom marketplace and how the market participants interact. He is one of the leading experts researching the wireless experience, how it influences customer behavior and how customers make choices. His podcast series, This Week with Roger, reaches and influences top industry stakeholders and journalists.
Before starting Recon Analytics in January 2011, Roger was the Senior Vice President, Head of Research and Insights for the Telecom Practice of The Nielsen Company. With more than $5 billion in revenues, Nielsen is the largest consumer market research provider in the United States and around the world. Nielsen is also the largest market research provider to the telecommunications industry. In his role at Nielsen, Roger was responsible for advancing the research and thought leadership position of Nielsen in the world of telecommunications.
Roger received a Bachelor of Arts in Business Organization, from the Heriot-Watt University in Edinburgh, United Kingdom, and Master of Business Administration from the George Washington University in Washington, DC.