Session Description
From chatbots and personalized recommendations to automated Healthcare, Artificial Intelligence (AI) is making it easier than ever for companies to deliver exceptional customer experiences at scale. This session will discuss the latest trends and best practices in AI-driven services, including how to effectively integrate AI into your support strategy, and how to analyse and measure the impact of AI on consumer satisfaction. Come and hear real-world examples and learn how you can leverage the power of AI to drive business success by delivering better customer experiences.